Flexible Plans that Grow With You

Trusted by thousands, Propertybase powers real estate franchises, brokerages and teams all around the world.

Available Add-Ons

Professional Services

ONBOARDING

  • Transaction Management
  • Admin Training
  • Agent Training

DIGITAL MARKETING

  • SEO Services
  • Content Creation
  • Digital Advertising

A LA CARTE

  • Premium Website Design
  • On-Site Training
  • Custom Configuration

Flexible Plans that Grow With You

Trusted by thousands, Propertybase powers real estate franchises, brokerages and teams all around the world.

Trusted by thousands, Propertybase powers real estate franchises, brokerages and teams all around the world.

  • Brokerage Website
  • Agent Websites
  • Smart CRM
  • Marketing Automation
  • Dashboards & Reporting
  • Open API & Single Sign-On
  • MLS Integration
  • Listing Boost
  • Mobile Web
  • Add CMA
Recommended for those who want a turnkey CRM and integrated website
  • Option for CRM-Only
  • Brokerage Website
  • Agent Websites
  • Smart CRM powered by SalesforceTM
  • Marketing Automation
  • Advanced Dashboards & Reporting
  • Open API & Single Sign-On
  • MLS Integration
  • Mobile App
Recommended for those who want a configurable CRM and option to have CRM-Only or with websites. Good choice for international clients.

Available Add-Ons

Compliance driven transaction management and back office

  • Transaction Management
  • Forms & Compliance
  • eSignature
  • Intranet

Paid digital advertising campaigns that are 100% managed for you

  • Buyer and seller lead generation
  • Exclusive leads
  • Expert ad management
  • Proven landing page templates

Add our award-winning website onto any CRM-Only package

  • MLS and IDX Search
  • Easy Website Builder
  • Custom Forms
  • Integrated Market Insights

Professional Services

ONBOARDING

  • Transaction Management
  • Admin Training
  • Agent Training

DIGITAL MARKETING

  • SEO Services
  • Content Creation
  • Digital Advertising

A LA CARTE

  • Premium Website Design
  • On-Site Training
  • Custom Configuration

FAQ

Propertybase offers an upfront payment option across Propertybase Go, Salesforce Edition, and Back Office that equals a discount of nearly one month of license fees. However, Propertybase GO and Back Office also offer you the flexibility with monthly or quarterly billing options, while Propertybase Salesforce Edition can be billed quarterly.

Propertybase Salesforce Edition, GO, and Back Office all require a minimum commitment of one year (12 months). Propertybase Leads requires a minimum commitment of six months, billed on a monthly cycle.

Propertybase charges a recurring monthly technology fee in order for us to connect to the MLS on your behalf. The cost for access varies across MLS’, but does not replace any other fees that you might pay to the MLS via your local real estate board or otherwise. This fee allows us to actively manage and update your feed whenever the MLS makes updates (i.e. field updates/statuses) — meaning your website’s listings will always remain compliant and up-to-date.

We understand that your brokerage may work in multiple markets. You can have as many MLS’ as necessary to operate your business, but we will charge a fee (see above) for each MLS connection.

All Propertybase proposals will include a detailed summary of your Professional Services and Software investment (including all applicable licenses, website, MLS, back office, and/or lead costs). You’ll never be charged a fee that you didn’t contractually agree to. 

Note: Propertybase does reserve the right to increase license fees with notification or will inform clients of changes should MLS fees fluctuate. Please visit our [Legal Notice] for more information.

Please find detailed assistance for our platforms in our [Help Center]. If you are not finding an answer to your question(s) or are in need of immediate assistance please contact support@propertybase.com. If you’re a Back Office client you may also call (800)-492-0662.

All new Propertybase clients are required to buy our onboarding services to get started on the right foot with your real estate technology efforts. A real estate website and CRM are about much more than just hoping a bunch of software gets more sales and marketing done; it’s about transforming your business to create a brand people love. That’s much easier to do with the personal support of our passionate [client success team].

Completing your onboarding is dependent on the product mix purchased and the time your team devotes to the project. For instance, if you purchase a CRM with a website, you could be looking at 6-8 weeks. Many CRM customers are onboarded within 30 days. For our Back Office platform, we generally see adoption within three weeks. 

With our exciting GuideCX client onboarding service, you’ll be able to plan your tasks, easily ask for help, and track your progress.

Each new Propertybase client is provided dedicated onboarding specialists who will be available for the duration of the process. When multiple Propertybase products are purchased in a bundle, we assign specialists for each. We always suggest a “champion” (whether this is the broker, a tech-savvy agent, or an admin devoted to the project) is selected in order to achieve a smooth experience. Upon kick-off, our team will coordinate with you to discuss the best course of action. Depending on the size of the project, scope of platforms, etc. we may suggest having multiple champions involved in training and onboarding.

Client success is our prerogative, that’s why we offer 24/5 support from our worldwide offices. We also continuously update in-depth documentation and video walk-throughs found in the Propertybase Help Centers and Learn tab in Back Office. When further support is necessary, our clients can submit help requests directly from the Help Center or reach us at support@propertybase.com.

Absolutely! We offer a variety of a la carte packages with a dedicated client success specialist to review your specific requests. Simply contact your account executive to learn more about: 

  • Training Hours: want to be able to do something on your own? A member of our team will train you on your specific needs
  • Outsourced Administrator: not enough time or bandwidth? Let us price out a project plan to manage and complete your tasks
  • Digital Marketing Services: need to add some extra power to your marketing campaigns? Our Digital Marketing Services team is highly skilled in ppc, SEO, content marketing, and other areas to help our clients generate more leads and increase brand awareness.

We love it when our clients grow and we love that you want to learn more. Our processes focus on training your brokerage’s “champion” who would then be able to train you. Please see the previous question regarding additional support services that brokers or admins can purchase.

Yes. We do not track or price our products based on how many leads/contacts you have in the system. 

Note: within our ecosystem you may be charged on a per contact basis if using a specific feature (i.e. mass email campaigns within Propertybase Salesforce Edition or Propertybase Leads).

Yes. We have an open API and one of the largest integration networks within the real estate space. See a snapshot at our [Integration Hub] or if you’re a client, visit our [Help Center] to find information about connecting your favorite apps.

Unfortunately, no. While we’d love your business, we’re not a custom website developer. But, there’s a reason we’ve won so many awards and have thousands of clients. So, why not [request a demo] anyways?

Absolutely! Propertybase Back Office can be purchased standalone. Go ahead and visit our [Back Office] page to get started.

Yes! Our [Digital Marketing Services] are in-house experts ready and willing to help our clients get the most out of their website, content marketing, SEO strategy, and more. (sorry – you must be a client in order to use these services).

Propertybase Salesforce Edition is available outside of the U.S. We’re always improving our product reach for the international real estate community so follow us on social media and read our blog for the latest updates!

No. Once you request a demo a member of our sales team will reach out to discover more about your needs and provide you with an in-depth demonstration of which products will work best for your business.

Propertybase Salesforce Edition utilizes the Salesforce mobile app available on Android and iOS devices. We don’t suggest trying to edit your website back end on a mobile device, but all other Propertybase platforms are 100% mobile responsive.