CSI: Customer Success Incubator

More customers…that’s what every company wants right?
Of course it is, but here at Propertybase we don’t just want customers, we want Successful Customers!

We have had explosive growth over the past few months and that’s a tribute to our amazing real estate CRM software built on the Force.com platform, our expert sales consultants and to the ingenious ways our customers have harnessed its power.

Propertybase CSI: Customer Success Incubator

We’ve all heard numerous stories about companies going through growing pains and how they dealt with it after the fact. Well, we decided that rather than deal with it later we would take the proactive approach and create a team dedicated to the success of our customers. Enter Propertybase CSI: Customer Success Incubator. [Mysterious musical tones playing in the background]

This team is comprised of technical geniuses (Ingo, Doina, and Mike) as well as customer success specialists (Brian and James) tasked with the goal of not only getting our customer’s real estate CRM set up to meet the needs of their businesses but also to put them in a position to thrive!

This is not a job assignment for the faint of heart and we wish our new team luck as they strive to raise the bar not only for our organization but for the entire real estate CRM industry.

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Select Property Group Harnesses the Power of Propertybase

Select Property, the UK’s largest seller of overseas property, utilizes the full power of their Propertybase Real Estate CRM, to not only manage their business but to power their website!

With more than 5500 properties sold worldwide in more than 92 countries, sharing information, maintaining consistent business processes, and working smarter, not harder, was a must for Select Property and the reason they ultimately decided on Propertybase Real Estate CRM, powered by Salesforce.com.

“We spent months researching and interviewing numerous CRM solutions and vendors looking for the right fit for our business needs,” said Ben Ashcroft, Digital Marketing Manager at Select Property. “Once we found Propertybase, we knew our search for a CRM partner was over. Our experience with Propertybase has been amazing. Their knowledgable and friendly staff has always been there when we needed them.  To tell you the truth, Propertybase is so easy to use that we were able to implement all of the amazing features on our new WordPress site by ourselves!”

Just how did they take advantage of Propertybase for their website?

  • All Property Searches done in the site are pulled from data stored in Propertybase
  • Customized pages utilize filtering done in Propertybase and displayed on the site
  • All detail pages for individual units are retrieved seamlessly from Propertybase
  • All PDF brochures of the individual units are created effortlessly from Propertybase
Here’s a gallery with a few highlights from their amazing website:

We would like to congratulate Select Property on their innovative and smart use of Propertybase Real Estate CRM and wish them continued success!

Not using Propertybase yet? We’re so confident that you’ll love it that we’ll let you test drive our Salesforce Real Estate CRM for free for 30 days!

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Propertybase Closes Second Round of Financing to Accelerate Growth

Pioneering Developer of SaaS Real Estate CRM Software Closes Second Round of Investor Funding Based on Continued Success

San Francisco, CA  September 29, 2011

The leading developer of the Software-as-a-Service (SaaS) platform for real estate sales, Propertybase, Inc., whose Real Estate CRM software is making a global splash, has successfully closed their second round of funding.

This new round of funding enables Propertybase to further improve their products and expand internationally. The company started its local operations in the US in August by opening an office in San Francisco’s Financial District. While the majority of engineering will continue to be done at its headquarters in Munich, Germany, Propertybase’s new office in San Francisco will focus on Sales and Marketing.
Based on its great success, Propertybase will continue to develop its first-of-its-kind, complete front-and-back-office sales, marketing, and customer service application for real estate brokers and developers, using the “Force.com” cloud-computing platform by Salesforce.com.

As a web-based subscription service, Propertybase requires none of the large up-front investment typical of software infrastructure, making it easy for customers, on any budget, to get started. And as an entirely cloud-based application, Propertybase’s real estate software takes care of all the technical details, freeing its users from the costs and hassles normally associated with IT maintenance.
Propertybase offers a 30-day free trial of its Real Estate CRM Software, so feel free to take a test drive – no credit card required!

About Propertybase:
Propertybase is the leading real estate CRM solution built entirely on the Force.com “software as a service” platform. That means it exists entirely “in the cloud” and requires almost no IT investment or development from its users. Propertybase offers real-estate-specific sales, marketing, and after-sales tools, and provides a complete front- and back-office application for real estate developers, brokers, and agents. It integrates smoothly with any website and can exchange data with leading real estate portals everywhere. Propertybase has clients in Europe, North America, the Middle East and Australia. Propertybase is Made in Germany with offices in Munich, Germany, and San Francisco, USA. For more information please visit http://www.propertybase.com.

Contact:
Propertybase GmbH
Max-Michael Mayer
Landwehrstr. 63
80336 Munich, Germany
pr(at)propertybase(dot)com
http://www.propertybase.com

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Propertybase Hires Hatim Daher as New Marketing Manager

The leading real estate CRM vendor adds more than 10 years of sales, marketing, and product management experience in real estate technology to its management team.

San Francisco, California (PRWEB) September 19, 2011Real Estate CRM

Propertybase, the leading, on-demand (SaaS) real estate CRM, is proud to announce the addition of Hatim “Tim” Daher to its dynamic team as its new Marketing Manager.

“I am very excited to have Tim as part of our team,” said Max-Michael Mayer, CEO and co-founder of Propertybase. “Marketing is a vital function of any company and is crucial to the continued, rapid growth at Propertybase. I’m confident that Tim’s proven success and extensive experience will help us tremendously.”

Prior to Propertybase, Mr. Daher served as Director of Product Management at Z57, Inc., a leading provider of real estate online marketing services, where he helped create and promote innovative products and services for the real estate industry.

“I am very happy to be part of the Propertybase team,” said Tim Daher, Marketing Manager for Propertybase. “Propertybase’s leadership, forward thinking, and technology are unparalleled in this industry. I am looking forward to helping promote our business as we continue to raise the bar for real estate CRM’s.”

About Propertybase:
Propertybase is the leading real estate CRM solution built entirely on the Force.com “software as a service” platform. That means it exists entirely “in the cloud” and requires almost no IT investment or development from its users. Propertybase offers real-estate-specific sales, marketing, and after-sales tools, and provides a complete front- and back-office application for real estate developers, brokers, and agents. It integrates smoothly with any website and can exchange data with leading real estate portals everywhere. Propertybase has clients in Europe, North America, the Middle East and Australia. Propertybase is Made in Germany with offices in Munich, Germany, and San Francisco, USA. For more information please visit http://www.propertybase.com.

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Planning the new office – Part II

We have received a lot of emails and tweets from people who wanted to see more of the office and how we set it up (btw thanks for all the kind words for the new office!). Inspired from a blog post from 37signals we decided to share some more details and explain our ideas.

First, check the video that we have taken today. As you can see the space is not yet finished but you will get a good impression of its unique character:

We have shared an office with our friends at nfon and hetras and this will be our first ‘own’ office. Actually, it was not easy to find a space like this. We have worked together with several real estate brokers and have probably visited 100+ offices until we found this space. Funny enough, we got it without an agent (saved us a significant amount of money) directly from the landlord (thanks to Clarissa who not only runs our Recruiting but also watched the real estate market in Munich closely!).

The landlord has planned to refurbish the space but hasn’t done yet. And since we felt in love with the space immediately we asked him if we could do the planning – which he agreed. We decided to hire an Architect and after a lot of discussions she came up with the following plan (click on the plan to enlarge it and see the illustrations):

As you can tell from the plan we have one large open space plus the usual meeting room for up to 10-14 people. I like the phone booths a lot: In the current office we always had problems with the noise when people were doing online meetings and webinars. This will be solved now.

What I like in particular (besides the great atmosphere of this loft office) is the gym. Well, it’s not a fully equipped gym but the space will have a lot of toys and you can do a little work out or just have an informal meeting or discussion sitting on the big medicine balls.

Stay tuned as we will update the blog with more pictures when we move in in a couple of weeks.

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